Total Today

24

Across all roles

Unread

5

Pending attention

Sent This Week

142

↑ 18% vs last week

Failed Deliveries

3

Needs attention

Notification Inbox

All types Billing Approvals Appeals System

Notifications by User Role

All Admin Staff Municipality Client

Trigger Rules

+ Add rule

Event trigger Invoice issuedPayment receivedApplication submittedApplication approvedBillboard expiring (30 days)Appeal lodgedCustom event

Notify ClientMunicipalityStaffAdminClient + MunicipalityStaff + Admin

Channel EmailSMSEmail + SMSIn-app only

Delay Immediate15 minutes1 hourNext business day

Save rule Cancel

Available Templates

Edit template

Subject

Body

Available variables: {{client_name}} {{billboard_id}} {{amount}} {{due_date}} {{municipality}} {{expiry_date}}

Save template Send preview Close

Select a template on the left to edit it

Scheduled Notifications

Notification	Trigger	Recipients	Channel	Last sent	Status

Upcoming Scheduled

Scheduled for	Type	Recipients	Action

Compose Notification

Recipient type Select recipient… All users All clients All municipalities All staff Specific user

Find user

✕ Clear

Subject

Message

Channel EmailSMSEmail + SMSIn-app only

Priority NormalHighUrgent

Send now Save draft

Recently Sent

Delivery Log

All statusesDeliveredFailedPending Export CSV

Timestamp	Recipient	Subject	Channel	Status	Details

📧 Email (SMTP)

SMTP host

Port

EncryptionTLSSSLNone

Username / API key

From address

Save Send test

📱 SMS Gateway

Provider Africa's TalkingEconet / EcoCash SMSTwilioCustom API

API key

Sender ID

Save Send test

⚙️ Global Settings

Email notifications

Send email for all triggered events

SMS notifications

Send SMS for high-priority events

In-app notifications

Show notifications in portal dashboards

Batch digest mode

Group notifications into hourly digest emails

Quiet hours (22:00–07:00)

Hold non-urgent notifications overnight